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Machine Learning — The Foundation

In the beginning, God created heaven, earth, and natural intelligence… Let us imagine a world where cars drive themselves, a world where computers predict your stocks, a world where your phone understands your mood, a world where your phone and computer can keep up...

IT Service Management not just an IT thing

With about a decade in IT management and consulting — I have learned some valuable truths about people, process and management along the way. I have realized that in order for IT to significantly contribute to the bottom-line of an organization or increase...

You Are What Your Brand Says

Most company ignore the importance of good brand identity. Branding is basically ‘how’ people perceive your business, just like your personal identity makes you uniquely you, your brand identity is the special sauce of your business that sets you apart from every...

It’s all about your UX!

Have you wondered why you see multiple applications on Play Store/App Store with same functionality yet only a few or a particular one with tons of downloads? I will tell you. In most cases, it is because of good user experience on those few applications. Well, many...

The Trick to Tackling Work You Dread

Through the years, I have collected tips, tactics, and hacks that help me get through periods of time where I’m dreading some certain work. Because if we are going to be honest, even if you LOVE your job (and I do!), there are occasionally projects or situations that...

Why SME Needs a Technical Support Staff

Transparency is of particular importance to SMEs, and information technology has great potential to narrow the information gap. This explains why SMEs need the services of a Technical Support to allow them to grow into larger firms. Small and Medium-Sized...

Network loops and loop avoidance

Do you know what a network loop is? Have you ever had a network loop in your LAN? So what happens when there is a loop on your Cisco network? First, let’s look at what a network loop means? A network loop is a network configuration where there is more than one path...