Techspecialist privacy policy

At Techspecialist, we are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and safeguard your data, ensuring your trust and confidence in every interaction. Discover the steps we take to keep your information secure and why it matters to us.

Effective Date: 1st July 2024

Introduction

At Techspecialist Consulting Limited, we understand the importance of protecting the privacy and security of our clients' personal data. This Privacy Policy explains the types of information we collect, how we use it, and your rights regarding your personal data.

Scope

This Privacy Policy applies to all information collected through our website, during the course of our consulting services, and all forms of systems, operations, and processes within the Techspecialist environment that involve processing personal data. This policy does not apply to services not owned or controlled by Techspecialist, including third-party websites and the services of Techspecialist Affiliates.

Information we collect

We collect several categories of information to provide consulting services, fulfill legal obligations, respond to inquiries, improve our services, and manage client relationships.

  • Client Information
    • Contact details (name, email, phone number)
    • Company activities with Techspecialist
    • Inquiry and project details (needs, goals)
    • Company information (name, size, industry)
    • Contract details (including counterparties, comments, activity, signatures)
  • Prospective Client Information
    • Contact details (name, email, phone number)
    • Company activities with Techspecialist
    • Inquiry details

Use of Information

We use the information we collect for various purposes:

  • Deliver and fulfill consulting services
  • Communicate with clients about services and projects
  • Respond to inquiries and requests
  • Improve our website and services
  • Send promotional communications (with your consent)
  • Comply with legal and regulatory requirements

Sharing of Information

We may share your information with third-party service providers who assist us in operating our business and delivering services. These third parties are obligated to keep your information confidential and use it only for the purposes we have specified. We may also disclose your information if required by law or in good faith to:

  • Conform to legal requirements or comply with legal process
  • Protect our rights or property
  • Prevent harm to you or others

Webinars

If you register for a webinar, we will only contact you with event details.

Data Security

Techspecialist is committed to managing your data in line with applicable data protection laws and best practices. We protect your data using physical, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. We also use industry-recommended security protocols to safeguard your data. Other security safeguards include data encryption, firewalls, and physical access controls to our building and files.
We only grant access to personal data to employees who require it to fulfil their job responsibilities. Employees may have access to personal data only as is appropriate for the type and scope of the task in question and are forbidden to use personal data for their own private or commercial purposes or to disclose them to unauthorized persons, or to make them available in any other way. Despite this, we cannot completely guarantee the security of any information transmitted, nonetheless, we do our best to ensure the security of data.

Your Rights

You have certain rights regarding your personal data:

  • Access: Request a copy of your information held by Techspecialist.
  • Rectification: Request correction of any inaccurate information we hold.
  • Erasure: Request deletion of your personal data.
  • Restriction of Processing: Request limitations on how we process your data.
  • Objection: Object to the processing of your personal data.

Children's Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us. We will remove the information from our servers.

Cookies

We do not use cookies on our website.

Data Retention

We retain client data for the duration of the contract and for a set period after, as required by law or regulation.

International Data Transfers

If you are located outside of the region where our servers are located, your information may be transferred across international borders. We take appropriate legal measures to ensure adequate data protection in accordance with applicable regulations.

Changes to this Privacy Policy

We may update this Privacy Policy. We will notify you of any changes by posting the new Privacy Policy on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us:
Email: info@techspecialistlimited.com